Insights

Episode 90 – Robert Baird – Sales Director Ezidebit at Global Payments

Robert Baird, Sales Director Ezidebit at Global Payments, talks: Measuring success, personal integrity, service of others before service to self, spirituality through performance and running off with the circus.

Robert Baird is the Sales Director of Ezdebit, now a part of Global Payments. Ezidebit has become a success story, growing from a private Australian company to being acquired by a global business based in the United States. Global Payments Inc is a leading world wide provider of payment technology services which delivers innovative solutions to its market, driven by customer needs globally. Headquartered in Atlanta, Georgia, the company has more than 8500 employees worldwide and is a member of the S & P 500, with merchants and partners in 29 countries throughout North America, Europe, the Asia Pacific and Brazil. Robert  joined Ezidebit in 2008 and has a fascinating personal story and a unique outlook on what defines successful leadership.

Episode 86 – Clive van Deventer – CEO – Bartercard Australia

Clive van Deventer, CEO of Bartercard Australia, talks business to business, being in tune, instilling confidence, never dropping below the line and giving back to the community.

Episode 85 – Tracy Vieira – CEO, Screen Queensland & Non Executive Director

Tracey Vieira, CEO of Screen Queensland, talks film and television, business acumen, building a personal brand, living with passion, sticking your hand up, and having self-belief.

Tracey Vieira is the CEO of Screen Queensland, a government organisation which works to grow the screen industry and contribute to the economic and cultural well being of Queensland. Screen Queensland’s role is to develop, fund and support the local screen industry, attract production to Queensland, and celebrate an active screen culture across the State. Tracey assumed the role of CEO in 2014 after spending ten years working for AusFilm in Los Angeles in the United States, where she attended the USC Marshall School of Business. At Ausfilm and Screen Queensland Tracey has been in pivotal in attracting a billion dollars in production investment in Australia. As well as her CEO responsibilities, Tracey currently holds positions on five different boards. She is a Non Executive Director of MediaRING, Board Director of the Sunshine Coast Arts Advisory Board, an advisory board member of Australians in Film, Non Executive Director of QMusic, a steering committee member of the Brisbane Asia Pacific Film Festival, and a Non Executive Director of the RSPCA Queensland.

Tracey was born in Lismore in New South Wales, the third of five children. Her family later relocated to Queensland and she was raised in Brisbane where she attended Sunnybank High School. From an early age Tracey had a passion for the arts and she later attended Queensland University of Technology where she earned a Bachelor of Education majoring in Film and TV and English. Tracey’s parents raised their children on a modest income and often faced financial challenges, a childhood experience which developed Tracey’s work ethic and desire for financial independence, leading her to secure a part-time job when she was just 14. In 2016, Tracey was awarded Telstra Queensland Business Woman of the Year Award and winner of Telstra Business Women’s Corporate and Private Award. She is also a graduate of the Australian Institute of Company Directors.

Tracey lives in Brisbane with her husband and young son.

Quicklinks:

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Page Maxson – Former CEO – Australia Pacific LNG

3255b45Page Maxson Former CEO of Australia Pacific LNG and Non Executive Director Queensland Symphony Orchestra  talks the importance of community, following the rules, clean energy and finding a home away from home.

Page Maxson is the Former CEO of Australia Pacific LNG, the Director of the American Chamber of Commerce in Australia; Chairman of the business advisory council at the Ipswich North Precinct and is on the board of Queensland Symphony Orchestra. Page joined ConocoPhillips in 1988 and worked with the organisation globally for many years, including in Houston, Norway, Indonesia, West Texas and Libya.

Born in Oklahoma in the US in the 1960s, Page was raised as one of five children on a small property. His father was a research engineer at Conoco Phillips and his mother stayed at home to raise the family. After completing high school, Page attended Oklahoma State University and immediately after completing a Bachelor of Science and Civil Engineering moved on to a Masters of Business at the University of Texas. An entrepreneur at heart, Page self funded his way through university by working as a lab technician and with money he had saved from a small but successful agricultural business he began in high school. After completing university, Page worked as a consultant for many years before seeking out an opportunity at Conoco Phillips at the age of 28. Page relocated to Australia and joined Australia Pacific LNG in 2010.

Page is an avid golfer and loves to sail. He last lived in the U.S 17 years ago but plans to retire in the near future and will return to his home in Austin, Texas.

Quicklinks:

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Melissa King – CEO – Surf Life Saving Australia

mkMelissa King, CEO Surf Life Saving Australia talks: Living a nomadic life, creating shared Value, putting yourself out there and swimming between the flags.

Melissa King completed a Bachelor of Arts in Recreation and Marketing at Victoria University before commencing her career in marketing and corporate sponsorship roles. Later during her career she received a Masters of Business Administration from the University of New England; a Graduate Certificate of Arts Management and she is a graduate of Stanford University Graduate School of Business. Melissa has worked for some iconic organisations including as the Director of Marketing and Development with the Chartered Secretaries of Australia; as Manager of Sponsorship and Business Relations with the 2007 APEC Task Force, and as Group Manager of Corporate Partnerships at Sydney Opera House. Melissa became CEO of iconic brand Surf Life Saving Australia in July 2015, it’s an organisation she lives and breathes and Melissa genuinely views the organisation’s success as her own.

Born in Far North Queensland, Melissa’s parents were both from Victoria and her father’s career in insurance meant the family travelled and lived in different places overseas. The youngest of three sisters, Melissa spent seven years of her childhood in New Zealand before the family relocated to England where she completed most of her schooling life. When her father retired Melissa returned with her family to Australia but soon after completing university found herself back in the UK. After travelling extensively overseas she finally settled in Sydney. Melissa attributes her nomadic upbringing to some of her key professional skills and in particular to her capacity for resilience.

 

Quicklinks: 

Melissa on LinkedIn

Victoria University

University of New England

David Pich – CEO – Australian Institute of Management

headshotDavid Pich, CEO Australian Institute of Management, talks: Leadership and management essentials, his love of learning and never knowing what’s around the corner.

David Pich is CEO of the Australian Institute of Management, an iconic brand which is the peak body for representing the interests of managers and leaders. David’s expertise is in the non-profit sector in a variety of leadership, senior executive, fundraising, marketing, media communications and corporate partnership roles. His experience spans the philanthropic charity sector, and the Membership-based non-profit sector.

Born in Manchester, David is the middle child of three siblings and his parents remain in the house he was born into. He attended the local comprehensive school before excelling in his senior education and earning himself a place at the University of Cambridge, the very first person from his school to do so. David studied social and political science and later specialised in psychology at the University of Western Sydney. David was always called to work with people and while he initially intended to be a social worker, fate had other plans. At the completion of his bachelor degree he was recruited by Cadbury Schweppes where he began his career working on the Liquorice Allsorts production line.

David was inevitable recruited by Hewlett Packard which eventually had him relocate to Australia. He refers to his role with HP as a “transformative job,” one which taught him the value of organisation culture. In recent years, he has held roles with CanTeen Australia and St George and Sutherland Medical Research Foundation.

David lives in Brisbane with his wife and two young daughters.

 

Quicklinks:

David on LinkedIn

Cambridge University

Western Sydney University

CanTeen Australia

 

Cameron Mackellar — Business Consultant, Senior Leader

Cameron Mackellar — Business Consultant, Senior Leader & CEO — Talks Driving Strategy, Digital Disruption & the Importance of Collective Intelligence 

Cameron Mackellar is the former CEO of Remington Group in Papua New Guinea (PNG) and interim CEO of LocalSearch. He is a sales and marketing expert and has enjoyed a diverse and rich career across the digital technology, printing and manufacturing sectors in senior executive and leadership roles. Many of Cameron’s tenures have particularly focused on operational and cultural transformation to achieve growth strategy; he has led large teams of up to 350 employees and managed responsibility for businesses with financials of up to $220 million. Most recently, Cameron has been consulting to large organisations such as Sensis, Orange Digital and Monadelphous Group to support innovation and growth strategies.

Cameron was born in Australia but spent the first eight years of his boyhood in PNG, where his parents worked as teachers. One of five children, Cameron warmly recalls a childhood spent exploring outside for hours-on-end, during PNG’s pre-independence era. He returned with his family to Sydney in 1974, where he took some time to adjust to the “hectic” lifestyle of the city.

After finishing his schooling in Sydney, Cameron received a Diploma of Accounting and completed a graphic arts apprenticeship, but adventure soon beckoned. Widely travelled, Cameron spent three years in his twenties venturing around the UK, Europe and Central America, before returning home to kick-off his career with PMP Print, where he remained for 12 years. Cameron later achieved his MBA from Southern Cross University. He has four children and lives in Brisbane with his family.

Quicklinks:

Cameron on LinkedIn

Southern Cross University

Sensis

Orange Digital

Monadelphous Group

Paul Grainger – CEO – The Brisbane Club

0c8aaa0Paul Grainger CEO The Brisbane Club Reflects on a Career in the Hospitality Industry & Talks the Importance of Having a Thick Skin and Fine Sense of Humour.

Paul Grainger is CEO of The Brisbane Club, one of Australia’s premier private clubs with a tradition of excellence since 1903. The Brisbane Club is home to over 2200 local, international and interstate members from the professional and business industries. Paul is currently responsible for the operation and strategic direction of the club, reporting to a board of directors. It’s a role Paul approaches with commitment and passion, he is someone who thrives on responsibility and who has dedicated his entire professional life to working within the hospitality space. He has some excellent insights about the unique challenges and rewards of working in the industry, which he shares on the Arete podcast.

Build your profile to build your business brand

Guest blogger Linzi Boyd discusses buidling your personal profile to build your business brand.

Brand famous imageWhile the importance of brand is becoming well understood by business leaders, we believe there’s more to it than simply ‘brand’ alone. We’ve identified three key pillars to help clients jump their businesses smoothly: brand, people and purpose.

Why build your profile into an asset?

In this article I’m concentrating on the ‘people’ aspect of brand because in the digital era ‘people’ has become as important, if not more so, than ‘brand’. Why? Because the new school way of doing business is ‘people buy from people’. Customers, in particular, want to see the people and culture behind a brand and to trust in the business’s authenticity.

Paul Freer – Former COO of Collection House Limited

Paul Freer Taking the road less travelled – Paul Freer, Former COO of Collection House Limited, talks going global & leading with insight & integrity.

Paul Freer is an experienced CEO, COO and executive business leader in the banking and financial sector. Paul has extensive experience in leading financial services organisations and has enjoyed a global career, including roles in Africa, Asia, Europe, the Indian Ocean, the Middle East and the United States. Most recently, Paul was Chief Operating Officer with Collection House Limited, an ASX listed company. Paul led five operating business units within Australia as well as units in the Philippines and New Zealand.

Born in the UK in small town Taplow, Paul was educated at the local state school before deciding to leave school early, at age 16. A career in banking soon beckoned and Paul entered a training program at Barclays bank, where he learnt on the job while completing his tertiary education in financial services at The University of West London. Later, Paul completed executive development courses at Harvard Business School and London Business School, is an associate of the Chartered Institute of Bankers and a graduate of the Australian Institute of Company Directors.

Cutting his teeth as a junior officer and teller, Paul spent 17 years with Barclays working his way up to become a Managing Director in the corporate banking sector, in roles which took Paul to challenging locations such as The Seychelles and Africa. Paul has also previously worked for Lloyds Bank, National Commercial Bank and Alquity Group. Paul has decided to call Australia home and lives in Brisbane with his wife and young children.

Quicklinks:

Paul on LinkedIn

Barclays Bank

Harvard Business School

London Business School

Chartered Bankers Institute

Australian Institute of Company Directors

Alquity Group

Lloyds Bank

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Nigel Chamier, Former Chairman Gold Coast 2018 Commonwealth Games Corporation

 

Nigel Chamier photoNigel Chamier on Chairing the 2018 Commonwealth Games & feeling honoured & privileged to serve the Brisbane community.

Nigel Chamier is a highly accomplished individual who genuinely feels privileged to engage in a wide range of portfolio roles, particularly those which serve the community. He is a passionate champion for both Brisbane and Queensland and has proudly contributed to the advancement of both across a number of areas. Nigel is particularly invested in developing Brisbane landmarks and preserving its historical architecture. It was fascinating to hear what Nigel has achieved within the Brisbane landscape and his experiences really resonate given Arete Executive is also based in Brisbane. It must be amazing for Nigel to be able to look across a city and observe what an influential role he’s had in developing and growing Brisbane into a sophisticated city.

Nigel is the Former Chairman of the Gold Coast 2018 Commonwealth Games Corporation and the Commonwealth Games Infrastructure Authority. He’s been the Honorary Consul for Sweden since 2000 and is a proud member and the immediate past President of The Brisbane Club. Nigel is a Fellow of the Royal Institution of Chartered Surveyors, a Fellow of the Australian Property Institute and a Fellow of the Australian Institute of Company Directors. Nigel is a recipient of the Medal of the Order of Australia for Services to the Property Industry and in 2008 was awarded the Royal Order of Polar Star for Services to Sweden. Most recently, he was awarded an AM – a Member of the Order of Australia. In the Australian honours system appointments to the Order of Australia confer the highest recognition for outstanding achievement and service. Nigel was instrumental in the highly acclaimed $215 million restoration of Brisbane City Hall and has played major roles in the development of Brisbane landmarks including Eagle Street Pier. Nigel is also a Non Executive Director of Queensland Airports Limited.

Nigel was born in London but grew up in Bundaberg in Queensland in the 1960s, after his parents relocated to Australia and packed up a Land Rover with Nigel and his younger sibling, setting out on an “adventure” up the East Coast. After his schooling, Nigel returned to London where he secured a position at Lloyds Bank, while studying banking at night school. Nigel joined Jones Lang LaSalle (JLL) in 1972, became partner by the age of 26 and remained with the firm for 20 years, retiring as Joint Managing Director in 1991. When Nigel turned 40, he decided it was time to “sit back and reassess things” and relocated to Tuscany in Italy for six months with his wife and two daughters, before moving on to his impressive portfolio career.

Quicklinks:

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Rob Goudswaard – CEO of Credit Union Australia

Rob Goudswaard – CEO of Credit Union Australia – on the importance of being vulnerable and having self awareness, managing a farm and his love of cricket.

It’s always fascinating to have guests on the Arete Podcast who are relatively new to their roles, particularly CEOs. The initial period of understanding the culture of an organisation and establishing and implementing strategy is an exciting time filled with many challenges and opportunities. Capturing conversations with CEOs and hearing their unique insights in the early stages is for me, highly enjoyable and of great value to upcoming executives and aspiring CEOs.

I sat down with Rob Goudswaard 12 months into his role as CEO of Credit Union Australia. It was a great pleasure to have Rob on the Arete Podcast. He is an extroverted individual, an engaging story teller who shared his career experiences and milestones with both energy and passion. Raised in Melbourne, Rob is the eldest son of two immigrant parents from Holland and spoke only his native Dutch tongue until he was five.

Religion was at the heart of Rob’s childhood, an upbringing which continues to underpin his big picture approach and inform his role as Director of World Vision Australia. Serving the community continues to be central to Rob’s story. He is a dynamic individual who has an impressive portfolio of  involvement in various community and industry initiatives. Rob is a Former Non-Executive Director of a number of committees such as Places Victoria. His keen interest in the agri industry extends to managing his own 1200 acre cattle and sheep farm and tree plantation in Alexandra, Victoria.

Rob has extensive experience in the banking and financial sector in Australia and overseas. Prior to joining Credit Union Australia he was the Director of the Rural Finance Corporation Victoria and Chairman of the Young Farmer’s Finance Council. He studied a Bachelor of Economics at La Trobe University before building his career from the ground up, starting out as a lender with ANZ, completing many professional development courses as he’s progressed through his career. Rob went on to hold a number of senior positions at ANZ over many years including: Managing Director Regional, Rural & Small Business Banking, General Manager, ANZ Pacific and Personal Banking Asia, and Chief Operating Officer, Small to Medium Business Australia and New Zealand. Rob is also a Director of Cuscal Ltd.

Quicklinks

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Richard Wallis – President of Pizza Hut Canada

 

Go-getter & Innovator, Richard Wallis – President Pizza Hut Canada – discusses: Taking the Path Less Travelled, Leveraging your Leadership Style & Living in the Cold.

I was excited to have Richard Wallis join me on the Arete podcast as he is my first guest currently living and making his career overseas. Richard’s only a young man but has made some fantastic achievements within Yum! Brands (KFC, Pizza Hut and Taco Bell), one of the world’s largest restaurant companies.

Richard has worked in various roles for Yum! Brands including Head of Operations and Information Technology and Employee Relations Director, before becoming the President of Pizza Hut Canada in 2013. Pizza Hut Canada is a $350 million dollar business and with over 400 retail units, is one of the country’s fastest growing restaurant brands.

Richard is a dynamic and ambitious individual, a go-getter who has built his career from the ground up. The idea of fostering capability among his team is central to Richard’s approach and he truly believes inspiring and motivating people drives results.

Richard spent his formative years as the eldest of four boys in Queensland’s Ipswich, where he attended Bremer State High School. His career story begins with a part-time job at the local Brodies Chicken, a nod to Richard’s future and an early experience which gave Richard an insight into business and brand leadership. Richard has a Bachelor of Science in Psychology from the University of Queensland and interestingly, was planning to move on to post-graduate study in medicine with the view of becoming a doctor, before a job as a delivery driver for Pizza Hut fatefully changed his course.

Richard also has a Masters in Business Administration from the Australian Graduate School of Management (UNSW) and is a member of the Young President’s Organisation. He lives in Canada with his wife and three young children.

Quicklinks

If you enjoyed this podcast please share it with your friends. We would also love you to subscribe to the Arete Podcast on I-tunes or Stitcher to stay abreast of our latest discussions with leading CEO’s and Non Executive Directors and post your comments.

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